Terms & Conditions

At Joy Wellness Studio, we are devoted to creating a space of presence, connection, and natural joy. To ensure the best experience for everyone, we kindly ask our community to honour the following guidelines and take a moment to review our general terms and conditions:


Bookings and Class Passes
All class bookings must be made in advance through our online booking system (Momoyoga).
Payment is required at the time of booking.

Class passes are non-refundable, non-transferable, and must be used within the validity period.
Special introductory offers (e.g., 3 Class Intro Pass) are available for new students only and are valid for a limited time.

Flow Into Joy Membership – Commitment Terms
Our Flow Into Joy membership is designed to support your well-being journey with consistency and care.
By joining, you agree to a minimum commitment of 12 weeks to allow for your transformation and healing.
After the initial 12-week period, you are welcome to cancel your membership at any time.
(Please note: cancellations require 7 days notice before your next billing date. Please note: We’re unable to offer partial refunds once a monthly payment has been processed). You’re welcome to continue enjoying all the benefits of your membership until the end of your current billing cycle.
Memberships are non-refundable and non-transferable.

Cancellations and No-Shows
A 4-hour minimum notice is required to cancel a class without being charged in full for the class.
Late cancellations or no-shows will result in forfeiting the class pass or incurring a fee.

Workshop and event cancellations require at least 48 hours notice for a partial refund (minus any admin fee); otherwise, fees are non-refundable.

Health and Safety
Please inform your teacher of any injuries, health conditions, or pregnancy prior to class.
Participate mindfully and within your own limits. Our instructors are here to guide you, but you remain responsible for your own health and wellbeing.
If you feel unwell, please stay home and rest.

Liability
By attending classes, workshops, or events, you acknowledge that participation is at your own risk.
Joy Wellness Studio and its instructors are not liable for any personal injuries, loss, or damages that may occur.

Changes and Studio Policies
Class schedules, teachers, and offerings are subject to change.
In the event of unforeseen circumstances (e.g., emergencies, public health orders), classes may move online or be rescheduled.
We reserve the right to update these terms when necessary. Any significant changes will be communicated through email or posted in-studio.

We may make changes to classes on public holidays and over the Christmas period, but we will communicate any changes on our website and through Momoyoga in a timely manner to avoid inconvenience and disappointment to our community.

Thank You for Honouring Our Space
Each time you arrive at Joy Wellness Studio, you contribute to a community of presence, connection, and vibrant wellbeing.  By respecting these guidelines, you help us maintain a space that feels safe, welcoming, and uplifting for all.